Wayne has over 20 years of experience in the cleaning industry. He founded The Service Umbrella in August 2017 after building a strong leadership background with organizations such as Marriott International and Cleveland Clinic Hospital. His vision was to create a dependable, high-quality cleaning company focused on both customer satisfaction and employee growth.

Bilingual and having lived outside the United States, Wayne brings a global perspective to his work and has successfully built a hardworking, reliable team. His commitment to excellence has earned him multiple awards in the service industry for dedication to both clients and employees.

Born in Southern California, Wayne holds an MBA in Hospitality and continues to lead with integrity, professionalism, and a passion for service.